Contact & Support
One address, read by a person.
What to include
Something wrong with the app. Tell us what you did, what you expected, and what happened instead. Include:
- your iPhone model and iOS version;
- the app version (iPhone Settings → General → iPhone Storage → 3SETS);
- a screenshot, if you can.
Your account. Write from the email address on your account, or tell us which one it is.
Deleting your account
You can do this yourself in the app: Profile → Delete account. It removes your account and everything in it, and cannot be undone. You do not need to email us.
Your data
Requests to see, correct, export or delete what we hold go to the same address and are answered within one month. See the Privacy Policy.
Safety
To report a post, comment, story, message, profile or crew, use Report on it in the app. It is checked straight away.
To ask for a person to review a moderation decision, or to report something urgent, email us with the person's handle and what happened.
If someone is in immediate danger, call 999.
Fitness questions
Gym Buddy and the app give general fitness guidance only, not medical advice. If an exercise hurts, or you are unsure whether something is safe for you, ask a doctor or a qualified professional.
Who you are writing to
Prius Data Technologies Ltd, company number 16589578.
Registered office:
71–75 Shelton Street, Covent Garden, London, WC2H 9JQ
Last updated 12 October 2026.